Photo courtesy of USG at Stony Brook University’s Facebook page.(Oct. 27, 2014)
By Alexa Coveney
Blog Copy Editor
Stony Brook University’s Undergraduate Student Government has found a way to bypass long lines at the ticket booth, allowing students equal opportunity to pick up tickets for campus events, such as the Back to the Brook 2014 concert, featuring Lupe Fiasco and 3LAU, though some students had complaints about the new system.
Two weeks before Stony Brook University held their Back to the Brook 2014 concert in the new Stony Brook Arena, students could reserve their tickets online though a secure Google Document, using their Stony Brook ID number. They were then given a designated time to pick up their tickets. Students who failed to pick up their reserved tickets forfeited their seats.
Events before this one required students to pick up tickets at a ticket booth located in the Student Activities Center on a first-come, first-serve basis.
“We’ve received a positive reaction among students,” said Oscar Icochea, a Commuter Student Association Representative. “It’s a much more affective way to sell tickets.”
Icochea said that the Google Document proved to be a more effective and a cheaper alternative to purchasing tickets for campus events. Students did not have to wait on long lines to purchase tickets. He added that commuter students especially benefited from the online reservation of tickets.
“Many commuter students have a train to catch and don’t want to wait on long lines outside in the cold,” Icochea said.
Having students reserve their tickets online saved money that was then put back into the concert. Since the concert was held in the new arena, more security was needed for the event. The money what would have been used for the security to monitor the overnight line was used for the security at the concert instead.
Many students were not aware of the new system and were unsure how to reserve or purchase their tickets.
“The notification of students about when the tickets were going to be able to be reserved should have been posted on boards around the school as well as having an email sent out,” said Chris Ryan, computer science major. “Students who don’t regularly check the Facebook page wouldn’t have known about it.”
One of the setbacks of using the Google Document system is that only 3,000 emails can be sent through gmail a day. Students were notified via a direct link to the Google Document on the USG’s Facebook page.
“Some people thought the tickets were sold out because they didn’t receive an email,” said Meghan Walsh, the USG Senator from the Commuter Student Association.
Students were notified certain times to pick up their tickets, but some students had trouble meeting those designated times or didn’t have enough time to wait on line once they got to the ticket booth.
“The only problem I found with the system was that they didn’t have many days available where I could pick up tickets,” said Naomi Lange, psychology major.
Icochea said in the future he plans to stagger the times tickets can be picked up. He also wants to have a more efficient system of checking student’s IDs at the ticket both. In the future he plans to have an electronic system where student’s can swipe their ID cards, to minimize the wait time on the line.
“It’s defiantly a system we are going to use in the future, for large scale events,” Icochea said.